Privacy policy

What we collect

We collect the details you give us at registration and afterwards, such as your name, e-mail address, phone number, home address and date of birth. We also keep information about the games you play, your transactions, your visits, including traffic and location data, and your correspondence with us. Calls, internet communications and transaction details can be recorded.

How we use it

We use your information to create your account and give you access to our services, to let you play, to process payments and to support you. It also helps us improve our services, prevent and investigate fraud and security breaches, and meet anti-money-laundering and player-protection obligations. We may tell you about changes to our services and about promotions, and you can stop receiving those messages.

Who we share it with

We can share your information with our employees, affiliated companies and third-party providers under contract. Disclosure is limited to cases such as identity checks and fraud prevention, legal and regulatory obligations, payment processing, safety, credit reference agencies, requirements of the law and any other case where you agree.

Your rights

You can ask for access to your personal data free of charge, in electronic form, once your identity is proved. You can ask for incorrect or inappropriate data to be corrected or erased, and it is up to you to keep your details accurate. You can withdraw your consent at any time, and we then cannot continue our services and your player account is closed.

Verification and anti-money-laundering checks

Our staff are trained to spot unusual play, suspicious deposits and withdrawals, unreliable card details and links between multiple accounts. Suspected money laundering is escalated internally. Identity, address and payment checks are part of this process.